Nukkad Deals runs a very comprehensive 'Buyer Protection' so that the buyer is 100% protected and experiences trust and comfort while shopping at Nukkad Deals. Buyer Protection program is based on four trust pillars i.e. Payment Security, Product Guarantee, Easy Replacement. We allow customers full refund/replacement if the product received has wrong size, wrong color, wrong quantity, manufacturing defects, damages or is significantly different from the description given by the merchant. You can return the product within 7 days of your receiving* without worrying of the return shipment. In case you decide to ship it at your end, we make sure you get a refund of your expenses.
In case of pre-shipment delays, Nukkad Deals also offers you choice to cancel your order prior to its shipment by contacting us at customer support. All returned requests will be accepted if product details & description available on Nukkad Deals found different. For products with manufacturer warranty customer will have to contact manufacturer of product only.
| Category | Return Period after Delivery |
Lifestyle. Clothing, Footwear, Watches, Eye-wear, Fashion Accessory, Jewellery Large Appliances. Air Conditioner, Chimney, Geyser Water Heater, Microwave Oven, Television, Refrigerator, Dishwasher, Washing Machine Dryer & OTG Lifestyle. Sport & Fitness Equipment, Baby Care Electronics*. Mobile, Tablet, Laptop, Camera, Consumer Electronics, Entertainment Small, Gaming Hardware, Small Home Appliances, Personal Care Appliance, Personal Care, Health Care Appliance, Small Appliance, Computer Accessory, Mobile Accessory, Camera Accessory, Other Accessory, Computer Peripheral, Smart Home Appliances, Office Equipment & Smart Wearable Home. Furniture, Home Decor, Home Furnishing, Home Improvement Tools & Household Items Automotive. Auto Accessories, Bike Accessories, Car Accessories, Car and Bike Breakdown Equipment, Car and Bike Care, Car and Bike Lighting, Car and Bike Styling, Car AV Electronics and Accessories, Helmet and Riding Gear, Spare and Performance Parts, Tyre & Alloy Books & More. Books, Music Instruments, Office Supply, School Supply & Toys | 7 Days |
| No Returns categories. Lingerie, Socks, Inner-wear, Clothing Freebies, Home Care, Music and Movies, Baby Care Supply, Pet Supply, Beauty & Personal Care, Gift Cards, Food and Nutrition, Computer Software, Game/CD/DVD, Car, Two Wheeler, Lubricant & Oil, Printing Solutions, Instruments | No Returns |
Returns Pick-Up. During pick-up, your product will be checked for the following conditions.
Correct Product. IMEI/name/image/brand/serial number/article number/bar code should match and MRP tag should be undetached and clearly visible.
Complete Product. All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present.
Unused Product. The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/warranty seals (wherever applicable). Before returning a Mobile/Laptop/Tablet, the device should be formatted and iCloud accounts should be unlocked for iOS devices.
Undamaged Product. The product (including SIM trays/charging port/headphone port, back-panel etc.) should be undamaged and without any scratches, dents, tears or holes.
Undamaged Packaging. Product's original packaging/box should be undamaged.
Refund Policy. We process your refunds within 7 business days from the date of receipt of the Item. All refunds will be done to original mode of payments & in case of CoD refund is processed in given bank details. Be that as it may, the refund is liable to the transaction and processing time taken by the bank after the NEFT is started by Nukkad Deals. If there should arise an occurrence of any discount disparities, Nukkad Deals may at its sole circumspection, ask for you to impart to us a screenshot of your bank articulation.
We comprehend that in a few situations, the Item may take over 7 days to achieve our warehousing and Quality Check offices. In such situation, we process the discount sums irregularly be that as it may, in case the Item does not clear the Quality check, we maintain all authority to find a way to recuperate the sum officially credited to your record.